Policies

• RVHS By-laws

• Board policies

• Code of Ethics

• Privacy Statement

• Hospital Services Accountability Act

• Multi-Sector Service Accountability Agreement

• Accessibility - Customer Service Policy

(RVHS posts its official documents on its website, www.rougevalley.ca. The website, its graphics and its documents may not be altered in any way. Copyright RVHS)

Reports

Annual reports

• Annual report 2010-11 Giving You More

• Annual report 2009 Counting the Ways: Partnerships for Progress PDF

• Annual report 2008 Transforming Rouge Valley. Our mission. Your impact PDF

• Annual report 2007 Above & Beyond: RVHS and the Foundation's Annual Report PDF

Financial Statements PDFs

• 2010-11 Financial Statements

• 2009-10 Condensed Financial Statements

Personal Business Commitments

Every year, the management team sets their personal business commitments (PBCs) that outline how they will achieve the goals put forth in Rouge Valley's Quality Improvement Plan and the three-year Strategic Plan-On-A-Page. The PBCs of the Chief Executive Officer set the direction for the rest of the management team, including vice-presidents and directors.

• President & CEO Rik Ganderton's blog on tying the 2011–12 PBCs to quality improvement

• RVHS Executive 2011–12 Personal Business Commitments — The 2011–12 PBCs have been captured in an Microsoft Excel spreadsheet, in which a set of commitments have been established for Rouge Valley's four strategic dimensions — 1) Access to Care, 2) Service Excellence, 3) Team Engagement and 4) Fiscal Responsibility. These commitments are first defined by a specific measurement and its performance target, and secondly defined by an overall corporate weighting that indicates the relative priority of the commitment. The commitments with the highest weightings will receive the greatest focus. The senior team members have each made personal commitments to the corporate commitments by giving their own weightings, which reflect how focused they will be on each commitment within their portfolios.

• 2010-11 CEO Personal Business Commitments

Plans

Strategic Plan

• RVHS Strategic Plan-on-a-page (2011-2014)

• RVHS Strategic Plan-on-a-page (2008-2011)

Quality Improvement Plan

• RVHS Quality Improvement Plan (2012-13)

• RVHS Quality Improvement Plan (2011-2012)

Accessibility Plan

• 2009-10 Accessibility Plan

Organizational charts in PDF

• RVHS organizational chart (February 2012)

• RVHS medical leadership organizational chart (September 2011)

• RVHS Board of Directors

Getting to Know...

This series of public flyers is aimed at bringing key hospital and related health information to the community. (PDFs)

• Getting to Know... Your Community Hospital

• Getting to Know... The Birthing and Newborn Centre

Other publications

• Get the latest community news in Echo, the official magazine of our hospital

• Patient Declaration of Values

• RVHS Key Facts and Figures