Rouge Valley Health System is committed to individual privacy and to protecting your personal health information. We abide by internationally recognized information practices and legislation to ensure that your information remains confidential and secure.

See information on public disclosures.

Your rights

As a patient at RVHS, you have the right to:

• See and ask for a copy of your health information;

• Ask us to make corrections to inaccurate or incomplete health information;

• Ask us for a list of how we use or share health information;

• Be told if your information is lost, stolen or shared with someone without authorization; and

• Change your mind if you have previously given us permission to use or share your health information.

Collecting and sharing information

RVHS may collect, use and share your health information for the following reasons:

• To provide you with health care;

• To communicate with or consult with other health care providers;

• For payment-related purposes (including OHIP, WSIB, private insurance companies and others);

• To plan, manage and administer RVHS programs and services;

• For research (with Research Ethics Board approval);

• For teaching;

• For statistical and other kinds of reporting obligations;

• For fundraising activities; and

• For other purposes as permitted or required by law.

Your health information is stored in accordance with RVHS retention policies and as required by law. Otherwise it is destroyed, erased, or made anonymous.

Questions or complaints

RVHS Privacy Office

• Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

• Phone: 416-284-8131, ext. 7782

• This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

  By mail:
  Attn: Privacy Contact Person
  Rouge Valley Health System
  2867 Ellesmere Road
  Toronto, ON  M1E 4B9

Information and Privacy Commissioner of Ontario

• Phone: 416-326-3333 or toll-free at 1-800-387-0073

• Website: www.ipc.on.ca