Quality Improvement Plan

Our quality improvement plan (QIP) sets the goals and priorities for improving the quality of care we provide to patients. This is a key plan for ensuring a quality patient experience.

The 2017/18 QIP represents an exciting milestone and opportunity for Scarborough and Rouge Hospital (SRH) — a newly-merged organization currently in a period of transition. This is the organization’s first QIP, and it sets the stage for establishing SRH as a high-performing, patient-centered provider of excellent quality care.

SRH was formed on December 1, 2016, bringing together the Birchmount and General sites of The Scarborough Hospital (TSH) and the Centenary site of Rouge Valley Health System (RVHS). All three sites brought with them strong quality-improvement programs that have provided a firm foundation for SRH to develop this QIP.

Scarborough and Rouge Hospital 2017/18 Quality Improvement Plan


More information on QIPs

Quality improvement plans are legislative requirements. The Excellent Care for All Act (2010) is meant to promote a culture of continuous quality improvement in health care, where the needs of patients come first. Through this Act, the Ontario government requires many health-care organizations and providers to develop a QIP every year, and make that plan available to the public. This includes all hospitals; as well as primary care organizations, like teams of family doctors and community health centres; Community Care Access Centres that look after home care; and long-term-care homes.

These plans are an opportunity to highlight an organization's commitment to:

  • Delivering high-quality health care;

  • Creating a positive patient experience;

  • Ensuring that it is responsive and accountable to the public;

  • Holding its executive team accountable for its achievement; and

  • Being transparent.

For more information on QIPs, please visit: