Articles

Sr Bed Allocation Clerk

Registration & Admitting

Centenary Campus, Temporary Part Time


The best at what we do. Rouge Valley Health System is an innovative leader committed to delivering the best patient/family experience in its two hospital sites—Rouge Valley Centenary, and Rouge Valley Ajax and Pickering. Focused on improving the health of our community, we are committed to learning, innovation and providing the best patient care experience for our patients and their families. Join our team as we meet the needs of our growing communities.


Rouge Valley's Lean approach to continuous improvement puts our patients first in everything we do. Through our Lean philosophy, Rouge Valley respects our staff's talents, skills and diversity and seeks to optimize value for patients. Help us lead transformation in health care. Our commitment to providing the best patient care and an effective workplace has resulted in many well-earned awards by our team of staff, physicians and volunteers: CBC's The Fifth Estate “A” rating, based on research by the Canadian Institute for Health Information and in 2013; Exemplary standing, the top rating from national hospital surveyors by Accreditation Canada.

Reporting the Manager of Registration and Admitting, the Senior Bed Allocation Clerk will be responsible for supporting day-to-day activities to maintain patient flow in collaboration with the Resource Nurses, Unit Coordinators, patient care teams and Managers; support the movement of admitted patients from the Emergency Department and the flow of patients between programs.  The incumbent will facilitate repatriation of patients with Physicians and Mangers and to identify any process barriers to the manger of the appropriate inpatient unit.  The Senior Bed Allocation Clerk will continuously utilize critical thinking to identify barriers to the throughput of patients across the transition points for all programs.

REQUIREMENTS:

  • Secondary school graduate or equivalent

  • Medical Terminology knowledge required

  • Minimum 3-5 years bed allocation experience

  • Office Administration Diploma or Health Information Management Certificate (asset)

  • Accurate keyboarding skills with minimum typing speed of 40 wpm

  • Previous acute care hospital admitting experience

  • Understanding and awareness of RVHS policies; flow initiatives and wait time targets

  • Previously demonstrated coordinating and prioritizing skills in a fast-paced clerical environment

  • Recent experience working with registration software

  • Demonstrated excellent time management and organizational skills in prioritizing multiple tasks and deadlines

  • Proven ability to work in a self-directed manner, exercising sound judgement and follow through with minimal supervision

  • Demonstrated ability to effectively maintain calm professional interactions with physicians and hospital staff during demanding  situations

  • Excellent interpersonal and communication skills with well developed customer service focus (predominantly telephone environment)

  • Ability to act as Team Leader and represent department

  • Demonstrated pattern of good attendance

  • Exposure to Lean principles, an understanding of methodologies and tools and a commitment to the use of these in support of providing the best healthcare experience possible to our patients

  • Demonstrates an understanding of and commitment to Rouge Valley's comprehensive safety programs and practices including staff safety, patient safety, and environmental safety and participates in regular in-service education in this area.

  • Demonstrates a commitment to customer service when dealing with patients, colleagues, volunteers and other members of the community and public.

 

 

Reference #: ADMIT.RVHS

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