We offer critical care at Rouge Valley for critically-ill patients who need complex monitoring, assessments and therapies. We have critical care units at both hospital campuses with highly-skilled, multidisciplinary teams who are dedicated to providing your loved ones with excellent care.
Our critical care units
Critical care unit
The Critical Care Unit (CCU) at Rouge Valley Ajax and Pickering (RVAP) hospital campus combines intensive care and coronary care within one unit. The unit is funded for 11 Level 3 (invasive ventilator support) beds with ability to surge up to 15% of their capacity. There is a physician in charge of the unit 24/7, who rotates weekly from Monday to Monday.
The CCU at RVAP is located on the second floor of the west wing of the hospital.
To contact our team, please call the main desk at 905-683-2320 ext. 2217.
Intensive care unit (ICU)
The Intensive Care Unit (ICU) at Rouge Valley Centenary (RVC) is funded for 11 Level-3 (invasive ventilator support) beds with ability to surge up to 15% of their capacity. There is a physician in charge of the unit 24/7, who rotates weekly from Monday to Monday.
The ICU at RVC is located on the second floor of the hospital, down the hall from the emergency department and the regional cardiac care centre.
To contact our team, please call the main desk at 416-284-8131 ext. 4038
Coronary care unit (CCU)
The Coronary Care Unit (CCU) at RVC provides specialized care for critically-ill patients who are experiencing problems relating to heart disease. This includes cardiac conditions such as heart attacks, unstable angina, cardiac dysrhythmia and other cardiac conditions for which patients need continuous monitoring and treatment.
Our CCU is funded for 10 Level-2 (non-invasive ventilator support) beds. There is a physician in charge of the unit 24/7, who rotates weekly from Friday to Friday.
The CCU is located on the second floor at RVC, next to the regional cardiac care centre, which sees more than 6,500 patients a year from communities along the 401-east corridor. The CCU is a key support, caring for many patients who have received life-saving treatments at the cardiac centre.
To contact our team, please call the main desk at 416-284-8131 ext. 4030.
As family members, you play a very important role in the healing process for your loved one who is a patient with us. You are an essential part of the health-care team, particularly during the critical phase of their illness. At Rouge Valley, we are committed to providing quality patient and family-centered care, and will look to involve you as much as possible in the care of your loved one.
Family members are welcome to visit anytime. We encourage you to visit during the normal hospital visiting hours (11 a.m. to 9 p.m.) as much as possible though, to make sure that you are looking after yourself as well and are also well rested.
Attendance at bedside rounds
Immediate family members or the assigned substitute decision maker (SDM) are invited to join us at bedside rounds. These are daily meetings when doctors, nurses and other health-care providers come together as a team to plan, discuss, and coordinate care for each patient who is with us on our unit. Bedside rounds are done everyday between 9 and 10 a.m.
To arrange your involvement in these rounds, please speak with your assigned bedside nurse. Please note that rounds may be interrupted for emergency situations, new critical-care patients being admitted to the unit, or for other reasons. We ask for your cooperation in these situations.
Bedside rounds are a great opportunity to be involved in the daily care and decision-making, but they are not the only time you can talk to us. If your questions need more time to be discussed, a family meeting can be arranged.
Communication/Getting questions answered
We understand that communication is vital, and we are committed to making sure that families are kept informed. The bedside nurse responsible for the care of your loved one is your best contact person. We encourage you to ask them any questions you may have about your loved one’s care, treatment, and progress. Meetings and family updates with the physician can also be arranged through the nurse.
It is best to have one family member be designated as the spokesperson to gather information and pass it on to the rest of the family. This person is encouraged to get updates in person or call the unit directly.