Volunteer Services

One of the most special and important roles at Scarborough and Rouge Hospital (SRH) is the volunteer work done by many dedicated members of the community.

When our hospital was formed on December 1, 2016 through the merger of the Birchmount and General sites of The Scarborough Hospital and the Centenary site of Rouge Valley Health System — we also brought together our volunteer services teams and a shared commitment to helping staff, patients and family members alike.

Through their generous gift of time, volunteers assist with patient care and clinical services, administrative work and fundraising efforts.

We hope you will consider joining our remarkable team of volunteers! Learn more about becoming a volunteer!


Join the Summer Pathfinder Program

The summer pathfinder program is a customer service placement in which volunteers offer assistance and support to patients and visitors at the hospital’s main entrances.

Monday to Friday
8 a.m. to 12 noon
12 noon to 4 p.m.

July to August

If you are interested in the Summer Pathfinder program, please submit a completed application by June 15, 2017.

Fill out the volunteer application package and indicate Summer Pathfinder Program in your area of interest for volunteer work, or call Volunteer Services at 416-284-8131 ext. 4533 for more information.

If you are a current volunteer, please sign up for the Summer Pathfinder program in the Volunteer Services office at any SRH site.


Volunteering at the Centenary site

When Centenary's doors opened in 1967, the hospital was already being supported by a group of volunteers that were 317 members strong and had fundraising initiatives that were solidly in place. With an initial donation of $53,000, these volunteers have helped bring postive change and growth to the hospital and meet the needs of our community.

Our team is comprised of more than 300 adult and youth volunteers, as well as professional staff, outreach community partners, and a wonderful, trained visiting dog.


What we do

Clinical support

Our volunteers support the delivery of health care in many clinical areas of the hospital including:

  • Breast screening clinic

  • Cardiac catheterization recovery

  • Cardiac rehabiltation program

  • Chemotherapy clinic

  • Continuing care/physiotherapy

  • Day surgery

  • Fracture clinic

  • Mental health

  • Paediatrics

  • Digestive Disease Unit

  • Emergency

  • Diagnostic Imaging

  • Surgical Clinics

  • Margaret Birch Wing HELP Program

Clerical/administrative support

Our volunteers also support non-clinical activities in the hospital—assisting staff with clerical work and helping patients to register and get around the hospital:

  • Greeters

  • Welcome Registration

  • Information desk

  • Admitting

  • Diabetic Education Centre

  • Human resources

  • Food and nutrition

  • SRH Foundation

  • Library cart

  • Tapestry Gift Shop

  • Health sciences library

  • Tom Leon Resource Centre

Fundraising support

An important part of the work that volunteers do at Centenary is fundraising for various areas of the hospital. Here are some of the fundraising activities that volunteers participate in:

  • Annual bazaar

  • Raffles

  • Book sales

  • Cents for Centenary

  • Handcrafts

Ronald McDonald House Charities Family Rooms

The Centenary site is home to two Ronald McDonald Family Rooms that support families with children who are staying in hospital on the paediatrics floor, or in the neonatal intensive care unit (NICU). These spaces serve as a "home away from home" for family members, and are equipped with a lounge area, kitchenette, washrooms with shower facilities, and a private sleep room and a rest and respite area.

Volunteers help to maintain the Family Rooms and support family members visiting and staying there.


Becoming a volunteer

Our volunteers come from all walks of life. In addition to good communication, reliability, interpersonal skills and empathy for our patients and their families, each volunteer brings something special and unique to the SRH community. In return they enjoy the benefits of continued personal growth and learning, enhanced leadership and teamwork skills, self-confidence and giving back to the community.

If you are interested in becoming a volunteer at the Centenary site, you will need to complete and submit an application package. Learn more!


Contact information

For more information about volunteering at Scarborough and Rouge Hospital, please call the volunteer office at the Centenary site at 416-281-7316, or the volunteer office for the General and Birchmount sites at 416-495-2700. The volunteer offices are open Monday to Friday, from 9 a.m. to 4 p.m.